Lillico Attlee Country Stores Values
A family then, a family now. Since 1788 we have been more than just a store.
We pride ourselves on our customer care and service, we want everybody who shops with Lillico Attlee Country Stores to have the best shopping experience possible and our team will go above and beyond to assist in any way they can. Whether that’s offering advice, product recommendations, or ordering in an item for you, our team are always happy to help.
Lillico Attlee Country Stores is now in its fifth generation of family ownership, having operated through nine monarchs, two World Wars and an Industrial Revolution. We have made a commitment to the future; we are dedicated to building strong and lasting relationships with customers, employers and suppliers to ensure longevity of the stores. We strive to create stability for our workforce, ensuring that we provide a safe and long-term working environment where they can develop their skills and feel secure within the company. In terms of our customers, we appreciate their loyalty and are always striving to reward their continued support towards Lillico Attlee. Our ever-developing loyalty schemes, a promise of quality products and service, and continued investment in our sites and services are just some of the lengths we go to ensure our customers feel rewarded for shopping with us.
The welfare of animals has been and always will be at the very heart of Lillico Attlee Country Stores. We strive to provide you not only with quality products, but an excellent service. Our team are given regular training to ensure the advice you receive instore is not only relevant, but also impartial, fair and honest; integrity is so important to us, we are not just here to sell. We have colleagues in store who are highly trained in specific areas such as equine nutrition, canine nutrition including raw feeding specialists, Bitting and Lorinery experts, SQPs available to sell licensed animal medication, as well as hat and body protector fitting professionals.
We aim to support both our local community, and the wider world. In January 2021 with the introduction of The Farmer’s Table at Lillico’s, we are now also able to support and showcase local produce from within the community. We also pledge to ensure we minimise our wider environmental impact and do our bit to help the planet in the future; we recycle all our plastic and cardboard waste and ensure any damaged or unsold animal feeds goes to local charities.
We think our devotion to customer service has been fundamental to our longevity and we want to continue to improve and evolve with the changing world so are always open to any comments or suggestions from our wonderful customers.
We look forward to welcoming you in store soon!
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100 Years of Parsonage Mill - celebrating 100 years as the home of Attlee's Country Store!
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Country Card Loyalty Scheme
At Lillico Country Stores, we are committed to offering fantastic products at competitive prices. We would also like to reward you for shopping with us - through our CountryCard loyalty scheme.
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